Returns & Exchanges
At Imperial, we are committed to ensuring your athletic gear meets the highest standards of performance and quality. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unused sports gear in its original packaging with all tags attached to ensure your return is processed successfully.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking number to monitor the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing